Recently it has been identified that an issue occurs in the most recent update of Windows 10 (1803 build 17134).  When the update is installed the Artec 3D scanners are not being detected by Artec Studio.

Artec has developed a workaround for this issue.  You can follow the guide to fixing it here:
https://artecgroup.zendesk.com/hc/en-us/articles/209906845-I-see-my-scanner-in-Artec-Studio-as-not-connected-