GoMeasure3D Support

Artec Software Questions

How To Add a New Scanner Into Artec Studio
Once a user has installed Artec Installation Center and the latest version of Artec Studio, the next step is to add the scanner to the program.  Both the sc...
Thu, 6 Dec, 2018 at 12:20 PM
How To Align Scans In Artec Studio
Many times an object may need to be scanned multiple times in order to get all sides.  These scans need to be aligned so they can be merged together at the ...
Thu, 16 Aug, 2018 at 12:25 PM
Artec Studio Freezes or Crashes (Conflict with Antivirus Software)
The antivirus software installed on your computer might, in certain cases, interfere with Artec Studio and cause it to malfunction. While we specifically wh...
Mon, 18 Jan, 2021 at 5:17 PM
Artec Studio Problems in Windows 10
Recently it has been identified that an issue occurs in the most recent update of Windows 10 (1803 build 17134).  When the update is installed the Artec 3D ...
Thu, 16 Aug, 2018 at 12:26 PM
How to Speed Up Processing Time in Artec Studio
3D scanning can take a lot of processing power from a computer. Aspects of the computer like the graphics card, RAM and CPU ability make a huge difference. ...
Fri, 29 Jan, 2021 at 3:24 PM
Artec Studio 13/14 crashes during Open/ Save/ Import/ Export of scans/ meshes
Issue: Artec Studio versions 13 and 14 are affected by the Windows 10, version 2004 Update, exhibiting strange behavior after this update is installed. Wh...
Tue, 19 Jan, 2021 at 2:22 PM
[How to] Re-install video card drivers
In some cases, it might be necessary to re-install video card (GPU) drivers in order to properly use Artec Studio. This is often related to several known is...
Tue, 19 Jan, 2021 at 2:33 PM
Artec Studio 15 Installation failed: "Error reading setup initialization file"
Issue: When attempting to download and install, or update Artec Studio 15 via the Artec Installation Center, you may encounter the following error message a...
Thu, 21 Jan, 2021 at 5:17 PM
Artec Studio 15 User Manual
Artec Studio is an industry-acclaimed software package for advanced 3D scanning and data processing. It enables you to scan countless objects using Artec sc...
Thu, 7 Jan, 2021 at 8:05 PM
Artec Installation Center does not launch and displays the following error message: "The application was unable to start correctly (0xc000007b). Click ok to close the application"
Update: the issue has been resolved in Artec Studio 15.1.1.38, please update to the latest version. In case the issue still occurs in Artec Studio version...
Thu, 21 Jan, 2021 at 5:19 PM