Try the following: Make sure the projector has been detected by left clicking on the background and hitting display options, then screen resolution, and ...

PointGrey Firewire cards do not work with the Netstor TurboBox. You will have to contact Point Grey and Netstor directly for support, as we do not provide s...

This is probably caused by a USB3.0 driver issue. Try installing the latest drivers, which you can download at https://downloadcenter.intel.com/Detail_Desc....

As long as you know your USB 3.0 hub can support enough bandwidth for both cameras. If not, you will experience camera drops.  

We do not recommend changing the focus after your system has been calibrated. You may change the projector focus slightly after calibration but only to wher...

FlexScan sometimes has errors when trying to write to specific drives.  If a user is having trouble scanning and experiencing the error "Scan failed: a...

The HDI compact series is continually being updated. New firmware versions allow users to have the most up to date equipment that aligns with the most recen...

A known problem of aging HDI Advance systems is a problem with the projector overheating.  This causes the unit to shut off to avoid permanent damage.  This...

If by accident you've misplaced or lost the stand for your calibration board, you can use binder clips to hold the board upright, as illustrated in the...

Yes and No. You can get away with a printed board for calibrating your rotary table. But a printed board will not be sufficient for an accurate calibration ...