GoMeasure3D Support

Troubleshooting

Diagnosing Errors and Finding Solutions

Updating C Series Firmware
The HDI compact series is continually being updated. New firmware versions allow users to have the most up to date equipment that aligns with the most recen...
Fri, 24 Aug, 2018 at 11:55 AM
Scanner not Connecting
The C series uses an ethernet cable to connect to the computer and relies on the user's network settings being correct.  If these settings are not corr...
Fri, 31 May, 2019 at 1:16 PM