• Home
  • Support Articles
  • Contact Us
  • Shop Accessories
  • Home
  • Support Articles
  • Contact Us
  • Shop Accessories

FAQ

  • Support Articles
  • HDI Advance
  • FAQ
  • Why is my projector not working?

    Aug 21, 2018

    Try the following:

  • Flexscan compatibility with other operating systems (Mac OS / Linux)

    Aug 21, 2018

    FlexScan3D only works with Windows 7 and 8. We recommend using the 64-bit versions of these operating systems instead of the 32-bit versions to take advantage of the much higher memory limits of the 64-bit versions: if you create too many scans and run out of memory, FlexScan3D will crash.

  • Why can’t four scanners simultaneously take one scan and align the data?

    Aug 21, 2018

    Some users wonder if they can point four scanners at an object and get a one click 360 degree scan. FlexScan3D uses geometry to align scans. If you place the scanners 90 degrees apart from each other, there will not be enough geometry to align the scans. You will need at least two sets of […]

  • Maximum Amount of scanners connected at one time

    Aug 21, 2018

    In theory, our software is capable of connecting as many scanners as you want, but we have only tested up to four scanners on a single PC. If you want to connect more than four, you will need a customized PC that is able to handle more than five displays (e.g., one monitor and four […]

  • What is the scan speed?

    Aug 21, 2018

    Each scan takes roughly one second (fastest 0.88 seconds), and it takes several seconds more to create the mesh. So to do a 360-degree scan with a rotary table, it only takes a couple of minutes.

  • Using a higher resolution machine vision camera

    Aug 21, 2018

    You can change to a higher resolution camera, but not all camera models are supported by FlexScan3D. Also, it is not recommended because using higher megapixel cameras will slow down the scan speed and processing speed. In most cases, you don’t need all the data that you can obtain from a 5-10 megapixel camera. In […]

  • Using a webcam or DSLR camera with FlexScan3D

    Aug 21, 2018

    Webcam and DSLR scanning are not supported. However, we do support DSLR for high-quality texture capture.

« 1 2

Contents

  • Support Articles

Company

  • About Us
  • Contact Us

HEAD OFFICE

158 Second Street
Amherst Virginia 24521
United States

Call Us: (434) 207-8518
Email Us: support@gomeasure3d.com

Looking for Professional 3D Scanners?

Visit GoMeasure3D main website

Looking for 3D scanning accessories?

(3D scanning spray, rotary table, additional 3D scanning software)

Visit Our Shop

Copyright © 2025. GoMeasure3D, Inc. All rights reserved
  • Contact